According to the PMBOK®, which of the following is not a management skill used by project managers for communicating?
A. Presentation skills
B. Resolving conflict
C. Negotiating
D. Writing skills
Answer: B. Resolving conflict
Management skills used by project managers include but are not limited to presentation skills, negotiating, writing skills, and public speaking Resolving conflict is an interpersonal skill.
PMP® and CAPM® Exam Alert
The current PMP® and CAPM® exams reflect the lastest version of the PMBOK® Guide. Any exam taken on or after June 30, 2009 is based on the PMBOK® Fourth Edition.
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