What are the stages of team development?
A. Forming, storming, norming, performing
B. Forming, storming, norming, performing, adjourning
C. Withdrawing, smoothing, compromising, collaborating
D. Withdrawing, smoothing, compromising, collaborating, confronting
Answer: B. Forming, storming, norming, performing, adjourning
The fourth edition of the PMBOK® now has five team development stages (adjourning is the new addition). Choices C and D are techniques for resolving conflict.
Showing posts with label human resources. Show all posts
Showing posts with label human resources. Show all posts
When workers get an opportunity to contribute at their best, they reach a level that Maslow refers to as:
A. Esteem
B. Theory Y
C. Self-actualization
D. Theory X
Answer: C. Self-actualization
In Maslow's Hierarchy of Needs, he calls the top level self-actualization, where an individual is working at his/her optimum. Only when the previous needs have been met can one attain the next. From bottom to top, the levels are physiological, safety, social, esteem, and self-actualization. Theory X and Theory Y are part of McGregor's theories and not associated with Maslow.
A. Esteem
B. Theory Y
C. Self-actualization
D. Theory X
Answer: C. Self-actualization
In Maslow's Hierarchy of Needs, he calls the top level self-actualization, where an individual is working at his/her optimum. Only when the previous needs have been met can one attain the next. From bottom to top, the levels are physiological, safety, social, esteem, and self-actualization. Theory X and Theory Y are part of McGregor's theories and not associated with Maslow.
Which of the following conflict resolutions leads to a win-win outcome?
A. Confronting
B. Smoothing
C. Compromising
D. Withdrawal
Answer: A. Confronting
Although many of us associate the word with a negative connotation, confronting actually leads to a win-win result. Confronting is also known as problem solving or collaborating. Although compromise is the second best choice, it leads to a lose-lose outcome since both parties give something up. Smoothing and withdrawal are temporary and lead to win-lose.
A. Confronting
B. Smoothing
C. Compromising
D. Withdrawal
Answer: A. Confronting
Although many of us associate the word with a negative connotation, confronting actually leads to a win-win result. Confronting is also known as problem solving or collaborating. Although compromise is the second best choice, it leads to a lose-lose outcome since both parties give something up. Smoothing and withdrawal are temporary and lead to win-lose.
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